Built for developers who do their own support

The ticket system that
gets out of your way.

Your support workflow is a shared Gmail label and a Notion board held together with hope. tikkt replaces all of that. Two minutes to set up, flat pricing for your whole team, and an API that doesn't make you want to cry.

See how it works →

Free tier included. No credit card required.

Step 1

Customer reports issue

Widget, email, or API call. AI parses and classifies it before you even see it.

Step 2

Team works it on the board

Drag it across the board. Discuss with your team internally before replying.

Step 3

Customer gets resolution

Reply goes out, ticket closes. Nobody had to open 15 tabs to get here.

Why tikkt

Not another Zendesk clone.

Every helpdesk is either too bloated or too dumb. We wanted something in between.

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Built for developers

Markdown everywhere, keyboard shortcuts for everything, and a REST API you'd actually want to use. Webhooks out of the box.

Not "developer-friendly." Developer-first.

Flat pricing, not per-seat

$19/mo for everyone on your team. Not $19 per agent per month. One workspace, one price.

5 people = $19. Not $95. Do the math.

2-minute setup

Three questions and you're live. Sensible defaults that actually make sense. Start handling tickets today, not after a 3-week "implementation project."

No sales call. No onboarding. Just go.

Discussions, not just statuses

Every ticket has an internal thread. Talk to your team before you talk to the customer. Kill the Slack side-channel.

Like PR reviews, but for support tickets.

AI assists, you decide

AI handles the grunt work: classifying, flagging duplicates, drafting replies. It suggests. You decide. Always.

AI goes down? Your ticket system doesn't.

Email-to-ticket, AI-parsed

Point your support@ email at tikkt. AI strips the signature soup, the forwarded chains, and the noise. A clean ticket lands on your board.

support@you.com → tikkt → clean ticket

Developer experience

API-first. Webhooks built in.

No native integrations. Just a clean REST API and webhooks. Connect whatever you want. The Stripe playbook, not the Zendesk one.

          Create a ticket via API
          curl
        

curl -X POST https://api.tikkt.dev/v1/tickets \
  -H "Authorization: Bearer tk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "subject": "Cannot export CSV from dashboard",
    "body": "Getting a 500 error when clicking export...",
    "customer_email": "user@example.com",
    "priority": "high"
  }'
        

Pricing

Per workspace, not per seat.

Add your whole team. No per-seat math, no surprise invoices.

No per-seat fees. Ever.

Free

forever

50 tickets/mo · 2 members

Widget + email intake
Kanban board
Internal discussions
REST API + webhooks
AI triage (classify + duplicates)

Recommended

Maker

$19

per month

Up to 5 members included

Unlimited tickets

Everything in Free
AI draft responses
Custom fields
Priority email support

Team

$39