Built for developers who do their own support

The ticket system that
gets out of your way.

Stop routing support through Gmail and Slack threads. One board for your whole team. Tickets from email, widget, or API — parsed by AI, not regex. Flat $19/mo, not per seat.

See how it works →

Free tier included. No credit card required.

Step 1

Customer reports issue

Widget, email, or API call. AI strips the noise, classifies it, and drops a clean ticket on your board.

Step 2

Team works it on the board

Drag it across the board. Discuss with your team internally before replying.

Step 3

Customer gets resolution

Reply goes out, ticket closes. Nobody had to open 15 tabs to get here.

Why tikkt

Support tools assume you have a support team.

You don't. You have two engineers, a Notion table, and a Gmail label called "bugs." You deserve better tools without the enterprise baggage.

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Built for developers

Markdown everywhere, keyboard shortcuts for everything, and a REST API you'd actually want to use. Webhooks out of the box.

Not "developer-friendly." Developer-first.

Flat pricing, not per-seat

$19/mo for everyone on your team. Not $19 per agent per month. One workspace, one price.

Add your whole team without checking the budget first.

2-minute setup

Create a workspace, invite your team, start handling tickets. Defaults that work so you can customize later, not upfront.

Shorter than this paragraph. That's the setup.

Discussions, not just statuses

Every ticket has an internal thread. Talk to your team before you talk to the customer. Kill the Slack side-channel.

Like PR reviews, but for support tickets.

AI assists, you decide

AI works every step of the ticket lifecycle. Parsing messy emails, classifying issues, catching duplicates, summarizing discussions, drafting responses. It suggests. You decide. Always.

AI proposes. You approve.

Email-to-ticket, AI-parsed

Point your support@ email at tikkt. AI strips the signature soup, the forwarded chains, and the noise. A clean ticket lands on your board.

support@you.com → tikkt → clean ticket

Developer experience

API-first. Webhooks built in.

A clean REST API and webhooks out of the box. Connect tikkt to whatever your team already uses. No waiting for us to build an integration you need today.

          Create a ticket via API
          curl
        

curl -X POST https://api.tikkt.dev/v1/tickets \
  -H "Authorization: Bearer tk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "subject": "Cannot export CSV from dashboard",
    "body": "Getting a 500 error when clicking export...",
    "customer_email": "user@example.com",
    "priority": "high"
  }'
        

Pricing

Per workspace, not per seat.

One price for your team. No per-agent fees, no calculator required.

Flat pricing. Simple plans.

Free

forever

For solo builders

50 tickets/mo

Widget + email intake
Kanban board
Internal discussions
REST API + webhooks
AI parsing + classification (rate-limited)

Recommended

Maker

$19

per month

For small teams

Unlimited tickets

Everything in Free
AI drafts, duplicates, summaries (unlimited)
Custom fields
Priority email support

Team

$39